Dermatology Program|Your Visit

为您在皮肤病学计划中的虚拟访问做准备

To have a virtual visit, you will need the following:

• a mobile device, tablet, or computer with Wi-Fi connection
• Zoom applicationdownloaded to your device
• patient registration throughMy Children’s Patient Portal

Once the appointment is scheduled, you will receive an email with the Zoom link, meeting ID, and password.

Your doctor requires proper photos to provide adequate service and diagnosis for your child. Before your virtual visit, you will need to send photos via the MyChildren’s Patient Portal following the instructions below. Photos will need to be uploaded within seven days of the appointment.

1. Go to "Email a Provider" in Messaging.
2. Choose "Compose a message."
3. In the "To" section, begin typing your provider's name and select it when it appears.
4. Select one of the given subjects.
5. Click "Choose File" and upload images; there is a 10 GB size limit.
6. 在“消息”下包括拍摄照片的日期。（例如“拍摄04/01/20”）。
7. 发信息。

Here is information on how to take proper pictures.

Additionally, to prepare for your visit, you will need to:

• review the patient user guide for virtual visits with Zoom
• If you are a NEW patient, complete the new patient history questionnaire that will be emailed to you five days before your visit. If your visit is scheduled within five days you will receive the email upon scheduling.

At the time of the virtual visit:

• 确保患者在场并清醒。
• Make sure the patient is sitting in a well-lit room, preferably facing a window.
• Log in and join the meetingfive minutesbefore your visit.
• Use Wi-Fi but depending on your connectivity, data may work better.
• Call the virtual visit support line if you have any issues at 617-919-4390.

Before your visit to Boston Children’s Hospital, check with your primary care doctor to see if an insurance referral is required. Bring the appropriate referral forms and authorization numbers with you. In addition, you should bring:

• 您孩子的初级保健医生的名称和完整地址
• medical records including, but not limited to, their growth chart, immunization records, x-rays, blood tests, skin test results, and medications
• any forms required by your child’s daycare or school

Your Dermatology appointment

Checking in

When you arrive at the hospital, proceed to the front desk on Fegan 6 to check in. We suggest arriving 10 to 15 minutes before your scheduled appointment time as you will be asked screening questions and may need to wait in line. You will be able to update any demographic information, as well as pay your copay and any existing balances on the account upon check-in.

在您访问期间

You may be asked if you are willing to have your child participate in a clinical research study or clinical trial. All clinical research is approved by the Boston Children’s Institutional Review Board (IRB). Participation in any research study is always voluntary.

After your visit

After the visit is completed, make sure:

• prescriptions are refilled
• 学校，营地或工作表已完成
• 安排了其他测试访问或后续约会

You can access the patient portal to see your clinical notes, lab results, or to contact your provider. At any time, do not hesitate to ask one of our staff for assistance or information.