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临床医生支持办公室|概述

一个安全的交谈场所

临床医生办公室的支持(OCS)的设计to provide a safe, alternative communication channel for anyone who does clinical work with patients. The OCS is for all hospital clinicians and trainees. The program assists clinicians with any problem they may be having, whether it be work-related or personal. Boston Children's Hospital established this program because it recognized the need for a safe, confidential environment where hospital clinicians can seek advice about work experiences or personal situations.

医院是复杂的环境。照顾生病的患者,尤其是儿童,可能会要求和情绪上耗尽。学术压力,医院法规和员工之间的差异也可能导致工作场所的压力。

OCS为临床医生提供了有关如何解决工作生活问题和公开表达问题的论坛的指导。OCS由熟悉在医院环境工作的精神卫生临床医生组成。OCS每周7天可用。

虚拟访问可用。

下载我们的手册以了解有关OCS的更多信息

您可以通过617-355-6705与临床医生支持办公室联系或cliniciansupport@childrens.harvard.edu

临床医生支持办公室可以提供以下帮助:

病人和家庭关注

  • adverse medical events
  • 挑战家庭互动
  • 病人死亡
  • 长期生病的孩子

工作设定问题

  • communication problems
  • 破坏性行为
  • 人格冲突
  • 医院系统问题

个人担忧

  • 医院的压力和倦怠
  • 抑郁或焦虑
  • 家庭问题
  • 药物滥用问题

经常问的问题

是机密吗?

Confidentiality of all parties is closely respected, and information is shared only in unusual circumstances. In these circumstances, such as a threat of serious harm to self or others (including staff, patients, and families), information will only be shared with those who need to be informed. Clinicians will be notified when there is a need to share information.

临床医生会收到账单吗?

All clinicians and trainees are seen on a timely basis for one to three sessions at no charge, with referrals to outside professionals as needed.

该部门,计划或单位的帮助呢?

Stress reduction is an important OCS goal. Consultation is provided to program directors around a wide range of concerns, from "outside the hospital" problems to the practical management of hospital matters. OCS staff is available to participate in program orientations, unit meetings, and department retreats. They are also available to facilitate crisis meetings where urgent intervention is needed.

Does the OCS function as an ombuds office?

While not formally an ombuds office, the OCS does provide a similar safe forum in which to voice concerns, evaluate situations, organize thoughts, assess feelings, and decide what is important according to a clinician’s specific circumstances.

办公室什么时候可用?

每周7天提供支持。在正常工作时间内,定期检查语音邮件和电子邮件,并及时返回消息。如果您需要在工作时间以外的帮助,请致电OCS主线(617-355-6705),该线路将提供有关页面的说明。

约会是如何进行的?

致电OCS协调员Liz Robinson,致电617-355-6705或给她发送电子邮件。Liz将安排您在方便的时间(通常在24小时内)与一名OCS员工会面。如果优先,临床医生应该毫不犹豫地直接联系该计划的临床医生:大卫·R·德马索(David R. DeMaso),医学博士,在617-355-6724;Lauren Coyne, RN, MS, LICSW, at 617-355-6747; or Devon Carroll, APRN-BC, at 617-355-6690.

OC在哪里?

OCS办公室位于Hunnewell大楼,室121室。从主楼来到汉诺威尔的大楼梯上时,请右转,您会看到精神病学部门的标志,临床医生支持办公室和总法律顾问办公室。穿过那个门口到达大厅的尽头。OCS的入口是您左侧的最后一个门口/开口。穿过您右边的小等候区域找到办公室。

Contact us

300 Longwood Avenue, Hunnewell 121
Boston, MA 02115

电话:617-355-6705
传真:617-730-0428

您可以通过617-355-6705与临床医生支持办公室联系或cliniciansupport@childrens.harvard.edu

大卫·R·德马索(David R. Demaso),医学博士导向器
Phone: 617-355-6724

Lauren Coyne, RN, MS, LICSW
Phone: 617-355-6747

Devon Carroll,APRN-BC
电话:617-355-6690

Liz Robinson, Coordinator
电话:617-355-6705

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